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FAQ

Returns/Exchanges
Returns
At HawaiianShirtStore.com, your satisfaction is our first priority. If you are not satisfied with your purchase for any reason, you may return any unworn garments or unused merchandise in its original condition within 14 days of delivery for a refund. Please be sure to include the original invoice with a brief reason for your return. Sorry, we cannot refund shipping and handling charges or return postage. A 10% restocking fee will apply to all returns. Upon receiving the returned items, it may take up to 14 days for us to issue a credit. Please allow 1-2 billing cycles for the refund credits to appear on your statement. We do not accept returns on bulk orders, special orders and seasonal items.

Exchanges
To exchange a product you have purchased at HawaiianShirtStore.com, please return the unwanted item for a refund, and place a new order for the item you would like. Because products have limited availability and can sell out at any time, we recommend that you place your new order as soon as possible.

* Returned merchandise is subject to inspection before issuing a refund or exchange. We expect the returned items to be unworn or unused (like-new).

Ship all returns to:

Hawaiian Shirt Store
Attn: Returns Dept.
P.O. Box 8988
Honolulu, Hawaii 96830


We recommend that you insured your returns package, as we do not responsible for lost. If you have any questions regarding the returns or exchanges, please do not hesitate to email us sales@hawaiianshirtstore.com